At Venus Sutra, each candle is carefully hand-poured with love and attention to detail. We strive to ensure your order reaches you safely and on time. Please read the following shipping and delivery information before placing your order.

1. Order Processing Time

• All candles are handcrafted and dispatched within 3–5 business days from the date of order confirmation.

• Bulk or customized orders may require additional processing time. In such cases, you will be informed of the estimated dispatch timeline.

2. Delivery Timelines

• Standard Delivery (within India): 5–7 business days from the date of dispatch.

• We ship across India using trusted courier partners to ensure safe and timely delivery.

3. Shipping Charges

• Shipping charges flat 99 inr apply 

• Free shipping may be offered during special promotions or on qualifying orders — details will be mentioned at checkout.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or SMS to monitor the delivery status of your package in real-time.

5. Delays or Lost Packages

• While we make every effort to deliver your order on time, Venus Sutra is not liable for delays caused by courier disruptions, weather conditions, or other unforeseen circumstances.

• In the rare event of a lost or undelivered package, please contact us promptly. We will coordinate with the courier partner to resolve the issue as quickly as possible.

6. Contact Us

For any shipping or delivery-related queries, please feel free to reach out:

📧 Email: info@venussutra.com
📞 Phone: +91 78277 18112